CORONAVIRUS - COVID-19
Our goal is the safety and health of our patients, their families, and our staff.
Please CALL THE OFFICE FIRST before coming in if you or your child is in any way sick.
We will not be holding any walk-in or evening hours until further notice.
Please CALL THE OFFICE FIRST before coming in if you or your child is in any way sick.
We will not be holding any walk-in or evening hours until further notice.
Frederick (TJ), Urbana, & Mt Airy offices: Are seeing only non-sick/well visits
Ballenger office: Will see non-sick/well visits in the morning and sick visits after they have been screened in the afternoon.
Ballenger office: Will see non-sick/well visits in the morning and sick visits after they have been screened in the afternoon.
FPA PROTOCOL CHANGES
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- All parents/patients will need to answer COVID-19 screening questions prior to being checked-in. (see questions HERE)
- Parents/Patients should fully complete the online check-in on our new patient portal to minimize paperwork, waiting time and contact. - Masks are required for all parents and patients over the age of 5. - We recommend masks for all patients 2-5 years old if able. - Only the patient and 1 parent/guardian is allowed at the visit. - Please keep other siblings and family members at home or outside. (We will allow 2 parents for well checks: newborn to 2 years old) - Staff will wear masks for all interactions. - Enhanced cleaning of rooms between all patient visits. - Enhanced frequent cleaning of waiting room and common areas. - Professional cleaning at the end of each day. |
We are now able to collect COVID-19 PCR test samples from patients in some instances:
- Patients without any symptoms and don’t have any known positive contacts in conjunction with another reason for visit.
This is appropriate If you are coming in for any reason and also need testing with official results for travel, sports, activities, etc...
- Patients without any symptoms but had exposure outside of your home. This is appropriate if there was a possible contact at school, daycare, work or in the community. This can also be used to clear a patient to go back to normal activity as part of a recommended quarantine protocol.
- Patients who have sick symptoms or household exposure will still go through our telemedicine protocol and testing needs will be determined by the provider.
All visits will be scheduled as regular office visits and billed as such.
Results will be available the next business day.
The actual COVID-19 test is currently covered by most, if not all insurances and will be run and billed to your insurance separately, directly from the lab. Please contact your individual insurance provider for information.
If you would like to set up an appointment or have any questions please TEXT us at (301)205-5112 Or give us a call.
- Patients without any symptoms and don’t have any known positive contacts in conjunction with another reason for visit.
This is appropriate If you are coming in for any reason and also need testing with official results for travel, sports, activities, etc...
- Patients without any symptoms but had exposure outside of your home. This is appropriate if there was a possible contact at school, daycare, work or in the community. This can also be used to clear a patient to go back to normal activity as part of a recommended quarantine protocol.
- Patients who have sick symptoms or household exposure will still go through our telemedicine protocol and testing needs will be determined by the provider.
All visits will be scheduled as regular office visits and billed as such.
Results will be available the next business day.
The actual COVID-19 test is currently covered by most, if not all insurances and will be run and billed to your insurance separately, directly from the lab. Please contact your individual insurance provider for information.
If you would like to set up an appointment or have any questions please TEXT us at (301)205-5112 Or give us a call.
